Day After.

I had to be back in Boston at 1pm to work. I figured get up at 9, leave at 10, back by noonish. Didn't really expect to have a few inches of snow on my car when I went outside. I knew the weather was going to be crappy, but ... snow??? It's been like 45 degrees all week.

Anyway, it took me awhile to get back with the snow and the freezing rain and the traffic. I arrived just in time for my shift, ran to the store, and had just emerged from shedding my coat and donning my nametag when a man approached the register.
"I'd like to buy tickets for first night."
I probably gave him a really confused look but quickly said, "I've just arrived back from vacation, [well, not really, but three days off? vacation.] and I'm not familiar with that promotion."
"YOUR stores are selling them. It SAYS it. In the PAPER."
"I'm sure you read correctly, but as we're a college bookstore, we don't always participate in those advertisements...we're a different part of the company..." I trail off as I see my (NEW!!) manager in the distance. I run over to ask her and she looks confused and then surmises it must be something the superstores are doing.
I walk back and explain, again, to this man. Who then just looks at me and says, "Well. Are you actually going to inform me where these other stores are? Or should I guess?"
I state our nearest locations and he leaves saying, "Great." with a shake of his head.

It's just...I know this concept is confusing. I would liken it to Anne Taylor and Anne Taylor Loft. They are two different stores. This baffles some people, but usually they get it once the difference is explained. And then there are the people like the guy above, who just want to be difficult.

So yeah. Welcome back! Glad I drove three hours in freezing rain for that wonderful interaction.

And don't even get me started on the girl who didn't get the difference between the "regular" Godiva and the "holiday" Godiva. After I tried explaining numerous ways, I finally broke it down into "Holiday has bells or other things that jingle. If it rattles, you can bet it's holiday."
AHHHHHHHHHHHHHH.

And a very merry Christmas. Or Happy Holidays, as I should say. But I got yelled at for that, too.